Cloud Hotel & Suites, Nairobi ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Corner Of 4Th Parklands And Masari Road, Nairobi, Kenya

Cloud Hotel & Suites is a state-of-the-art accommodation facility located in Parklands, Nairobi, Kenya. It is situated in a desirable area, away from the hustle of the city but close to major attractions and landmarks. The hotel features modern rooms, a rooftop restaurant with panoramic views, and versatile event spaces. Proximity to government offices and humanitarian organizations makes it an ideal choice for business travelers.

Location

The hotel is strategically positioned 19.5 km from Jomo Kenyatta International Airport and is within walking distance to notable sites like Karura Forest. It offers easy access to banks, exchange bureaus, and major hospitals such as Aga Khan University Hospital. Its location makes it convenient for both leisure and business travelers to explore Nairobi.

Rooms

All 39 rooms at Cloud Hotel & Suites are designed for comfort, featuring en-suite bathrooms and modern amenities. Guests can find flat-screen TVs, mini bars, and in-room safes in each room. The spacious suites include additional seating areas for relaxation. High-speed internet access is available, ensuring connectivity during the stay.

Eat & Drink

The ALTITUDE Lounge & Restaurant, located on the rooftop, serves a complimentary breakfast with stunning views of the city. The restaurant offers a large menu featuring local and continental dishes, crafted from fresh, seasonal ingredients. Guests can enjoy both indoor and casual al fresco dining, with comfort food options available to enhance the dining experience.

Leisure & Business

Cloud Hotel & Suites provides various facilities including an outdoor pool, a games room, and a nightclub. Its conference venue can accommodate up to 600 guests, making it suitable for both corporate events and banquets. Additional services like laundry, airport pick-up, and babysitting are also available to enhance the hospitality experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Garden view

Shower

Sauna

room details

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Master Suite

Max:

2 persons

28 m²

Bed options:

1 King-size bed

City view

Shower

Sauna

room details

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Executive Room

Max:

2 persons

24 m²

Bed options:

1 King-size bed

Garden view

Shower

Sauna

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Nairobi 2.9 km

Airports

Wilson (WIL) 8.6 km

Jomo Kenyatta (NBO) 22.9 km

Train

Nairobi Railway Station 3.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Impressive Gym Facility

“The gym at Cloud Hotel & Suites is massive and well-equipped, featuring top-of-the-line equipment and a fantastic view of the city. I appreciated how clean and less crowded it was, making my workouts enjoyable. The friendly staff were always ready to assist and even offered training tips. It was one of my favorite aspects of my stay.” view full review

Relaxing Pool Experience

“I thoroughly enjoyed the rooftop swimming pool, which offered amazing views of Nairobi. It was a perfect place to unwind after a busy day. The atmosphere was serene, and despite some moments of loud music from nearby events, I still found it a great spot to relax. The pool area is a highlight that should not be missed.” view full review

Delicious Rooftop Restaurant

“I had dinner and lunch at the rooftop restaurant, and I was impressed with the quality and abundance of the food. Each meal was delicious and served in a pleasant environment, showcasing stunning aerial views of the city. It was a fantastic experience dining there, whether with friends or for a business meeting.” view full review

Comfortable & Spacious Rooms

“The rooms at Cloud Hotel & Suites were spacious and comfortable, exceeding my expectations. I particularly enjoyed the well-maintained amenities and the lovely aerial views of Nairobi. It felt like a home away from home, making my stay very pleasant. I would definitely return to experience that comfort again.” view full review

General

Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Playpen
Children's buffet
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Casino
Night club
Sun terrace
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Treatment room
Beauty treatment

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Corner Of 4Th Parklands And Masari Road, Nairobi, Kenya

Map view

Corner Of 4Th Parklands And Masari Road, Nairobi, Kenya

City landmarks

Museum

Nairobi National Museum

2.0 km

Mall

Sarit Centre

2.5 km

Mall

Westgate Shopping Mall

2.2 km

Limuru Road

BAPS Shri Swaminarayan Mandir

1.3 km

Zoo

Snake Park

2.0 km

Theatre

Kenya National Theatre

2.3 km

Library

Kenya National Archives

3.1 km

Park

The Nairobi Arboretum

2.9 km

172 Karura Avenue

Fundii Centre for the Arts

820 m

Market

Vegatable and fruit

920 m

Mara Conservancy

1.1 km

Westlands

2.0 km

Park

Jeevanjee Gardens

2.6 km

Kenyatta Avenue At A104 Corner

Nairobi Gallery

3.2 km

Mosque

Jamia Mosque

2.9 km

Harambee Avenue

Kenyatta International Conference Centre

3.5 km

Thigiri view off Thigiri Ridge Road

Revitalize Wellness Center

2.0 km

Nairobi

Sigiria

2.2 km

Night club

40Forty Lounge

1.7 km

Museum

The Maasai Market

2.2 km

Night club

Privee Westlands

1.8 km

Ngara

2.2 km

Kensia House

Kichakani Camp

1.9 km

Pangani

2.5 km

Casino

Pink Apple Casino

2.0 km

Mall

Sarit, your city

1.9 km

Chiromo

2.3 km

Pangani Estate

2.1 km

Nearby

Shopping Area

Diamond Plaza

530 m

Church

Citam Parklands

530 m

Restaurants

Riya's Delicious Corner

220 m

Shivachi Road

Cakeville Kenya

320 m

3 Parklands Avenue Amani Plaza

Shabz bbq

320 m

Highridge

Coffee Casa

600 m

Third Parklands Avenue Mezzanine Floor

Curry Flavors

650 m

31 Wangapala Road The Concord Hotel & Suites

Le Rustique

1.2 km

General Mathenge Drive and Mpaka Rd

Pizza Corner Cafe & Grill

1.5 km

Limuru Road Regal Plaza

360 Degrees Pizza

1.3 km

Limuru Road Rosslyn Riviera Mall

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

8.6/10

Great

Rooms

8.5

Location

9.5

Service

9.5

Dining

7.5

Frances

United States, April 2024

8.2/10

The hotel offers a convenient stay above a bustling shopping mall with panoramic views of Nairobi. The rooms are modern and well-equipped, but the dining options are somewhat limited. The service is attentive and efficient, making for a comfortable experience at a reasonable price.

Rooms

8.0

The rooms are modern and well-equipped with a view of Nairobi's landmarks.

Service

9.0

The staff goes above and beyond to ensure a pleasant stay.

Location

9.0

The hotel is situated in a prime location within a bustling shopping complex, surrounded by a variety of dining options and easy access to shopping.

Dining

7.0

The dining experience offers tasty options, but there could be more variety.

Facilities

8.0

The hotel provides all necessary amenities for a convenient stay.

Corey

United States, August 2023

9.2/10

I absolutely loved my stay at this hotel! The location is superb, surrounded by a bustling shopping complex with everything conveniently nearby. The rooms were cozy and well-equipped, but I wish the dining options were a bit more varied. The service was exceptional, with a staff that knows how to treat guests like royalty. The facilities were top-notch, making my stay comfortable and enjoyable.

Rooms

9.0

My room was perfect with twin beds and a lovely view.

Service

10.0

The service here is outstanding, and the staff really went above and beyond to ensure my comfort.

Location

10.0

Being in the heart of a shopping mall made everything so convenient, from dining to shopping.

Dining

8.0

The dining experience was good, but I wished there were more meat and fish dish options.